Rialto roadside assistance & tire change Frequently Asked Questions

Yes, for a standard tire change service, we install your vehicle's factory spare or donut. If you do not have a spare, let our dispatcher know and we can discuss replacement options.

Our average arrival time is 20 to 30 minutes, depending on traffic and your exact location. We will always give you an honest, live ETA on the call.

Yes. We carry the specific rubber jack pads and torque tools required to lift and change tires safely on Tesla Model 3/Y/S/X and other electric vehicles.

No. Ninth Crown offers the same flat-rate tire change pricing 24 hours a day, 7 days a week, including weekends and holidays.

Yes, we accept cash, credit cards, Zelle, Venmo, and Apple Pay on the spot for your convenience.

No. Punctures must be in the tread area and under 1/4 inch. Punctures in the sidewall, shoulder, or tires with run-flat damage cannot be repaired safely.

We use professional-grade tire plugs and patches to seal the puncture completely, depending on the type and location of the tread damage.

Yes. We inflate the repaired tire and check all other tires to ensure they are at the correct manufacturer-recommended PSI.

If the tire has sidewall damage or is otherwise unrepairable, we can install your spare tire or deliver a new replacement tire.

Once our technician arrives, a standard flat tire repair is usually completed in 15 to 20 minutes.

You can find your tire size on the sidewall of your tire (e.g., 205/55R16) or on the placard inside the driver's side door jamb. Tell our dispatcher when you call.

We primary focus on sourcing high-quality new tires for safety, but we can check availability for quality used tires upon request.

Yes. We can perform mobile tire replacement in driveways, parking structures, office parking lots, and on highway shoulders.

Delivery times depend on tire availability and location, but we typically source and deliver your tire within 1 to 2 hours of your call.

Yes, we balance the new tire on the wheel using mobile balancing equipment to ensure a smooth, vibration-free ride.

No. Our professional jump packs feature built-in voltage regulation and spark-proof technology to protect your vehicle's engine control unit (ECU).

If the engine clicks or refuses to crank with our jump pack, you likely have a failed starter motor or alternator. We can recommend towing options if needed.

We focus on jump-start boosts and testing. We do not carry replacement batteries on our mobile rigs at this time.